Your Dedicated Team:

We are firm believers in automation and optimization but never at the expense of the human touch. A personal service will accompany you from the day we welcome you as a client. Our team includes account handlers, claims officers, accountants, and wellness experts, all at your service.

Claims Assistance:

Insurance is the business of paying claims. We make your experience as hassle-free as possible by leveraging our relationships with insurers to expedite resolutions of pre-approvals locally and overseas. We also handle complex reimbursement claims from origin to resolution.

In the unfortunate event of a claim, we strive to minimize your burden from adverse events. Drop us a line:

• For medical claims: medclaims@nascolebanon.com
• For non-medical claims: genclaims@nascolebanon.com

While we wish you an accident-free life we are on your side to alleviate the nuisance of financial hardships of the loss.

Below are some of our commitments to you in case of a claim:

• Claim escalation and resolution with insurance companies.
• Reimbursement facilitation and acceleration with insurance companies.

Our Employee Benefits services:

1. Insurance claims assistance 24/7
2. Employee onboarding and induction sessions
3. E-books and insurance procedures training
4. Corporate portal
5. Quarterly claims review*
6. Members satisfaction survey
7. Wellness: webinars, wellness health magazines, and smart patients awareness sessions
8. Loyalty cards

*Subject to the size of the group

Terms and conditions apply